ALL SALES ARE FINAL

All purchases made through Gorgeous Gyals are considered final sale. We do not offer refunds for change of mind, ordering the incorrect item, no longer wanting the product, or other customer preference changes.

NO RETURNS OR EXCHANGES

For hygiene and product safety reasons, lash products and other applicable beauty products cannot be returned or exchanged after purchase.

This includes unopened products unless Gorgeous Gyals determines otherwise or applicable law requires a different result.

PLEASE REVIEW YOUR ORDER

Customers are responsible for reviewing all product selections, quantities, shipping information, and other order details before completing checkout.

Once an order has been submitted, Gorgeous Gyals cannot guarantee that changes or cancellations can be made.

DAMAGED OR INCORRECT ITEMS

If you believe you received an incorrect item or an item that arrived damaged, please contact Gorgeous Gyals as soon as possible after delivery.

Photos, videos, packaging, shipping labels, or other documentation may be requested so that the issue can be reviewed.

Contacting us about a damaged or incorrect item does not automatically guarantee a refund. Gorgeous Gyals will review eligible issues and determine an appropriate resolution based on the circumstances and applicable law.

SHIPPING FEES

Shipping and delivery charges are generally non-refundable once shipping services have been provided, except where required by law or otherwise determined by Gorgeous Gyals.

REFUSED OR UNCLAIMED PACKAGES

Refusing a package, failing to collect a package, or providing incorrect delivery information does not automatically qualify an order for a refund.

Additional shipping charges may apply if an eligible returned package must be shipped again.

CHARGEBACKS & PAYMENT DISPUTES

If you experience an issue with an order, we encourage you to contact Gorgeous Gyals first so that we have an opportunity to review and address the concern.

Order records, tracking information, communications, and other relevant documentation may be submitted in response to payment disputes or chargebacks.

LEGAL RIGHTS

Nothing in this policy is intended to limit any non-waivable rights or remedies available to a customer under applicable consumer protection law.